3 ms·

That really depends on the type of maintenance. I've had situations where Honda kept my car for 24-48 hours because they needed to source a part and I'd schedu

That really depends on the type of maintenance. I've had situations where Honda kept my car for 24-48 hours because they needed to source a part and I'd scheduled the maintenance for a Saturday. I've also had situations where an issue was discovered during regular maintenance and Honda again asked to keep the car and rectify the problem under warranty. In that case it was a cracked engine block and they said "that's not suppose to happen". It took a few days to fix.

stcredzero 8y ago
I've had situations where Honda kept my car for 24-48 hours because they needed to source a part I've had this as well with Honda and Mercedes cars. When it comes to utilitarian cars, one thing you want to look for is the parts being as much a commodity as possible. Mercedes used to stock all the parts for what seemed like all of their models. Then they stopped. I should have taken that as a sign!
- close04 8y ago
  In Europe most garages that service multiple brands don't really keep too many parts in stock. But they can order and have them available in a matter of hours. So when I went with my car for regular maintenance and they discovered I had 2 broken springs they got the parts and finished the work in about 6 hours. Which means I can very conveniently drive it there in the morning and pick it up after work. While I'd like a Model 3 (although not at the 45.000E pricetag for the cheapest model like it is today) I will wait until they can also offer good service after they make the sale.
- cptskippy 8y ago
  I would love to hear how most garages operate. It seems like most don't stock more than basic commodity parts anymore (e.g. oil filters, belts, pads, filters) but have means to get parts within hours worst case.
  - bdavis__ 8y ago
    parts stores deliver to mechanics and garages many times a day. no app needed, they use the phone. so, when you need a starter for a 1992 honda, they call the closest parts store and a 'parts runner' delivers it.
cardiffspaceman 8y ago
I think this is close to standard. The local BMW dealer doesn't really do anything on Saturday except accept/enroll cars for work that will happen during the work week. They have loaners, I'd guess a fair number of them. So if you get a Saturday appointment, unless it's something like a bulb swap, you'll be getting the car back Monday, but you'll have loaner. The loaners are mostly 3-series. The local Honda dealer told me they don't have loaners, but it's in a cluster of dealers that has an Enterprise agency.
- cptskippy 8y ago
  Our Honda dealer has performed jobs up to and including timing belt changes on Saturday. For the unenlightened, a timing belt change on a Honda involves swinging the engine up 45 degrees. It's so labor intensive they advise changing out the water pump, and a few other parts during the same operation because labor is so expensive. My "loaners" have all been rentals from their Hendricks Collision center.
chrisseaton 8y ago
My car maintenance people just seem to keep every possible part they could need for my car in stock on site. I've had quite a lot done and it's always on the shelf ready to go. There's only three models of Tesla! Can't they keep a stock?

stcredzero 8y ago

I've had situations where Honda kept my car for 24-48 hours because they needed to source a part I've had this as well with Honda and Mercedes cars. When it comes to utilitarian cars, one thing you want to look for is the parts being as much a commodity as possible. Mercedes used to stock all the parts for what seemed like all of their models. Then they stopped. I should have taken that as a sign!

close04 8y ago
In Europe most garages that service multiple brands don't really keep too many parts in stock. But they can order and have them available in a matter of hours. So when I went with my car for regular maintenance and they discovered I had 2 broken springs they got the parts and finished the work in about 6 hours. Which means I can very conveniently drive it there in the morning and pick it up after work. While I'd like a Model 3 (although not at the 45.000E pricetag for the cheapest model like it is today) I will wait until they can also offer good service after they make the sale.
cptskippy 8y ago
I would love to hear how most garages operate. It seems like most don't stock more than basic commodity parts anymore (e.g. oil filters, belts, pads, filters) but have means to get parts within hours worst case.
- bdavis__ 8y ago
  parts stores deliver to mechanics and garages many times a day. no app needed, they use the phone. so, when you need a starter for a 1992 honda, they call the closest parts store and a 'parts runner' delivers it.

cardiffspaceman 8y ago

I think this is close to standard. The local BMW dealer doesn't really do anything on Saturday except accept/enroll cars for work that will happen during the work week. They have loaners, I'd guess a fair number of them. So if you get a Saturday appointment, unless it's something like a bulb swap, you'll be getting the car back Monday, but you'll have loaner. The loaners are mostly 3-series. The local Honda dealer told me they don't have loaners, but it's in a cluster of dealers that has an Enterprise agency.

cptskippy 8y ago
Our Honda dealer has performed jobs up to and including timing belt changes on Saturday. For the unenlightened, a timing belt change on a Honda involves swinging the engine up 45 degrees. It's so labor intensive they advise changing out the water pump, and a few other parts during the same operation because labor is so expensive. My "loaners" have all been rentals from their Hendricks Collision center.

chrisseaton 8y ago

My car maintenance people just seem to keep every possible part they could need for my car in stock on site. I've had quite a lot done and it's always on the shelf ready to go. There's only three models of Tesla! Can't they keep a stock?