Here's the thing, though: yes, we most certainly are giving them a lot of trust by allowing them to install software on our machines. Which means outrage when t

Here's the thing, though: yes, we most certainly are giving them a lot of trust by allowing them to install software on our machines. Which means outrage when they screw up is totally justified, because they broke that trust. Here's a metaphor: Let's say you let someone seemingly trustworthy watch your kid. (In this metaphor you have a kid). And they let your kid get a broken arm through gross negligence (let's say they passed out drinking beer), and then someone said "well, obviously, you should have never trusted that person, after all, they can do anything with your kid while you're gone, so why are you outraged?" You probably would still be pretty outraged right? You would certainly question your decision to trust them, but at the end of the day you have to trust someone, you'd be a complete shut-in if you could never hire a baby-sitter.