Same. I used to frequent the first Chapters store that opened in Winnipeg, and it was basically great. Tons of books, and a massive tech section that carried th

Same. I used to frequent the first Chapters store that opened in Winnipeg, and it was basically great. Tons of books, and a massive tech section that carried things like comp sci textbooks. In other words, they carried a breadth of subject matter that didn't just cater to the most popular, and this extended to other parts of the bookstore as well. After some years, the store devolved. Again using the computer section as an example, the rows and rows of full shelves got hollowed out. The cool stuff went first, until there were many mostly-empty shelves with just the riffraff books like certification guides and software guides for specific apps and versions thereof. Really, what was left was the most disposable, and least interesting of books. Eventually, the once-awesome department collapsed like a red giant star turning into a white dwarf. Once Indigo bought Chapters, the stores were doomed as far as being bookstores went. Most of the floor space immediately turned into places for greeting cards and scented candles, knickknacks replacing books far and wide. The NYT describes this as a big bookstore chain thriving, but it isn't really a bookstore chain at all. Maybe it's profitable, but there is no point now in my entering one. Discovery of interesting books, and quick, convenient purchase of same, is more effectively done online now. Even before the acquisition, Chapters had gone in my experience from being able to order books that weren't in stock, to ordering and never receiving books without explanation. Perhaps they were no longer keeping up with paying suppliers.