Forgive my ignorance but how are they being insulting by locking the issue? They are working on it, and seeing 1000s of “me too” comments in the issue isn’t go

Forgive my ignorance but how are they being insulting by locking the issue? They are working on it, and seeing 1000s of “me too” comments in the issue isn’t going to make things better for anyone. Least of all their customers, who, when they do update the issue with more info, won’t have to wade through pages and pages of noise before they get to the actual update from Mozilla.