When I went to buy my first car, years ago, I opened the shiny brochure and asked "Can I get X with Y and maybe Z?", and was told flat out "No, we don't sell op

When I went to buy my first car, years ago, I opened the shiny brochure and asked "Can I get X with Y and maybe Z?", and was told flat out "No, we don't sell option X at all." Just because they advertise it doesn't mean you can buy it.