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One thing the Guardian gets right (in my opinion) is their online subscriber model. I subscribed to it, the cost is reasonable (£5/month) and it was easy to si
by raesene9 8y ago
One thing the Guardian gets right (in my opinion) is their online subscriber model.
I subscribed to it, the cost is reasonable (£5/month) and it was easy to sign up and is easy to cancel.
Recently I wanted to get some news from a more right-wing perspective, so I looked at paying for the The times.
Their site advertises a two month £7.99 subscription, which is fine.
However what you don't find till you go to sign up is after that it's £26/month which isn't cheap and, far worse, to cancel a subscription you have to phone them.
This kind of classic dark pattern (easy to sign-up hard to cancel) was enough for me to cancel out and not complete the sub.
- dazc 8y agoI fell for the Times subscription too. Fair enough, I did expect the cost to increase after the initial promotion period but not the hurdles required to cancel. But then, when you subscribe and find you're seeing as many ads as you do with free to view alternatives it's not surprising they are going to rely on keeping you locked in for as long as possible?
- nottorp 8y agoYou only find out the real non introductory price after you subscribe? Is that even legal in the EU? Oh right, the UK wants to exit the EU... I wonder why...