Agree, there is an old saying "What gets measured gets managed" These numbers are handy (we look at similar numbers) but they absolutely do not tell the whole s

Agree, there is an old saying "What gets measured gets managed" These numbers are handy (we look at similar numbers) but they absolutely do not tell the whole story and it's dangerous to think they do. You can often find yourself optimizing the wrong area and in large organizations even marginalizing your best performers because they don't fit the mold.