The article doesn’t mention directness or confrontation. When your people do great things you need to openly celebrate that and advertise it outside the team. W

The article doesn’t mention directness or confrontation. When your people do great things you need to openly celebrate that and advertise it outside the team. When your people do bad things you need to be confrontational, mentor your people with a path to success, and put all that on paper. It is much easier to separate that bad apple when you have paper. The article does mention leading by example, which is important. Taken to another level let it be known that you will never ask your people to do something that you are not willing to do yourself. You cannot lead by example if you don’t set boundaries and goals for the team and heavily enforce such. When everything is nebulous and the standards are not defined your people will do what they can get away with like children running the day care.