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This is why I have a certain distaste for articles like this. The author has this sort hypothesis / contention, specifically that user onboarding is a waste of
by rfwhyte 7y ago
This is why I have a certain distaste for articles like this. The author has this sort hypothesis / contention, specifically that user onboarding is a waste of time, yet presents no data to either validate or disprove their hypothesis. We're supposed to just accept their hot take as gospel, where as folks like yourself can offer actual data that serves as a compelling counterpoint.
- DanHulton 7y agoI dunno that it's a counterpoint. The thesis of the article is that setting up a user onboarding flow before you're ready is a waste of time, and/or that it's not as useful an activity as others you could be doing with that same time. I'd consider Polar a success of "adding onboarding when ready." I just don't want people to consider onboarding as the first and only tool to reach for when trying to fix your Trial-to-Paid Conversion issues. There are a lot of other useful tasks you could - and frequently should - be working on as well.