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I just had a conversation with a non developer person using Stripe and he told me that Stripe was the worst. I was shocked as a developer because I mentioned ho
by westoque 7y ago
I just had a conversation with a non developer person using Stripe and he told me that Stripe was the worst. I was shocked as a developer because I mentioned how Stripe was hiring the best people I know and was acquiring really good startups so I would assume Stripe would be the best. It turns out Stripe was really good only in the development (API) end but not on the usability on their front end app.
Shows you that they are a development/technology company first and foremost, and payments second.
- edwinwee 7y agoEdwin from Stripe here. We think we do optimize for usability—after all, it's in everyone's interests that Stripe is easy to use. But I'd like to hear more about what pain your non-developer friend mentioned. If they're able to email me at edwin@stripe.com, I'd love to chat and see where we might be able to improve.