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This comment nearly floored me. Let me tell you why. I nearly launched a startup to do exactly this because I realized the same thing you did. After leaving t
by dvtrn 8y ago
This comment nearly floored me. Let me tell you why.
I nearly launched a startup to do exactly this because I realized the same thing you did. After leaving the US military, I started a handyman company with a friend and along with my GI Bill that paid for college, our little fix-it shop helped pay for other life expenses. Growing up, my dad was an electrician and carpenter, passed skills down to his boys, a high school friend I was in the marching band with was like me, except plumbing. He became my business partner.
You're 100% right, scheduling and communication among the trades is something I noticed many of my competitors at the time struggling with mightily-even when I went to work for an electrician's shop and ended up getting promoted to "project management" scheduling, coordination and resource management was something that I spent a lot of cycles trying to improve-and as I went from company to company through my career I began to notice how widespread the symptoms were. This was a cultural challenge as much as it was a technical challenge just finding the right systems for scheduling, planning and ultimately billing.
There's a lot of really powerful software out there that looks to at least solve the technical challenges behind scheduling and customer care, but in the handyman field-unless I've just overlooked it, there's a lot of room to bring some good practices regarding systems of work and flow from the tech world into scheduling, customer relations and project planning to the home services industry.
The idea of launching some kind of service that 'outsourced' such backoffice tasks for handyman type companies has forever been in the back of my mind having been in that world.
Your comment has motivated me to give it another look, so thanks for that.