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You'd be surprised how many people call to ask for location and time you close or open. It's significant.
by dd36 7y ago
You'd be surprised how many people call to ask for location and time you close or open. It's significant.
- reaperducer 7y agoThen it should state "Press 1 for hours of operation and location information." I hate the way Chase makes me listen to "You can check your balance on the app!" messages a minimum of six times before I get to a human. If I wanted to use the app, or I wanted to know the balance, I would have used the app. Two weeks ago I was logged in on my computer watching my bank account being drained while waiting on hold for the fraud department. (Seriously? Three transfers to get to the fraud department, Chase?) The whole time I kept getting told to use the app to check my balance.
- IgorPartola 7y agoAmex has a human pick up immediately. Just saying.
- reaperducer 7y agoThat's nice, except that Amex terminated my account for non-payment, then two months later sent back the payment check they lost saying they had no account to go with it.
- youeseh 7y agoMy Dad pays by check. He spends a couple of hours each month going through his bills... writing checks... licking stamps.. okay, maybe not licking stamps. I pay through my bank's online interface. Less chance of mail getting lost. Faster payment.
- reaperducer 7y agoI was kicked out of Amex before it had online bill paying. There was a world before the internet.
- youeseh 7y agoFair enough. For what its worth I don't have an Amex card either =).