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Number of Call Center workers in the US: 3 million Guess at average salary: $25000? That's a $75bn market eventually if Google keeps improving this technology
by andy_ppp 8y ago
Number of Call Center workers in the US: 3 million
Guess at average salary: $25000?
That's a $75bn market eventually if Google keeps improving this technology, just in the US.
Buy GOOG.
- willio58 8y agoIs the size of a market only defined by how much the workers are payed in that market?
- andy_ppp 8y agoJust trying to give people a potential amount Google could be making from this type of technology as it improves. I just found it interesting when I did that maths, maybe the market is bigger or smaller - what do you think?
- deleted 8y ago[deleted]
- benologist 8y agoI think there are two problems with this: 1) call centers already have software to record calls and quantify results 2) Google have only ever provided the minimum support mandated by consumer protection laws, none at all wherever they're not compelled to provide it, it's a huge leap to go from that to improving call centers...
- scarface74 8y agoAnd this is to go to pitch of almost every startup. “You should invest in us because if we just get a small percentage of $large_market we will be extremely valuable.”
- remir 8y agoBingo. Take CallJoy, then add their new Duplex phone AI and this is where this is going. Perhaps not today, but definitely in a couple of years.