I haven't worked in a phone tree in a loooong time. That said, when there are hundreds of people who could take your call, don't be afraid to just hang up and

I haven't worked in a phone tree in a loooong time. That said, when there are hundreds of people who could take your call, don't be afraid to just hang up and roll the dice on someone else. 50% of reps are below average. if you're pretty sure you're a standard deviation or two off center, just call back.