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I would suspect that users are responding to your headline message "Get 5 tip emails on how to use Skritter" with concern that your product has a steep learning
by aresant 16y ago
I would suspect that users are responding to your headline message "Get 5 tip emails on how to use Skritter" with concern that your product has a steep learning curve - I have to read 5 whole emails to figure out how to use the product? Yug.
The difference between a good headline for opt-in vs. a bad headline will account for decreases like you experienced, but a good one can actually increase your conversion rate.
Trying something less offensive, or even pushing in an active voice would be a better fit:
[X] Get free tips and bonuses from the Skritter newsletter.
or
[X] YES - I'd like the most recent news & updates on Skritter delivered to my inbox.
The following article about some of the resorts we drove is not perfectly relevant, but it demonstrates how the addition of a checkbox bumped results up by 11%:
http://conversionvoodoo.com/blog/2010/07/11-conversion-rate-increase-with-a-%E2%80%9Ccommitment-checkbox%E2%80%9D/ http://conversionvoodoo.com/blog/2010/07/11-conversion-rate-...
- gsaines 16y agoThat's a great point aresant, and we certainly didn't test the wording, which I admit would probably be a good idea. As I mentioned in the post, we actually thought very little of the wording or the styling or anything else, we were just thinking "let's get this email tips thing underway, oh yeah, just hook something up to give everyone the option." Point definitely taken about the learning curve. I'll see if we can't make a few more variants of this to test whether that box could actually work for us.