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I've been around when chunks or a large web site went down. Everyone is scrambling to fix it. While we know communication is worth taking time and effect, it is
by donohoe 16y ago
I've been around when chunks or a large web site went down. Everyone is scrambling to fix it. While we know communication is worth taking time and effect, it is also difficult when you're focused on a singular task. You do get blinders.
Thats not to say its a good excuse, and you certainly lern from it - but it is understandable.
- zecho 16y agoEveryone learns quickly after a major outage (they happen) that they need to have a game plan moving forward for communicating to users and customers. I hope tumblr took note of this lesson.