I wonder if they've done some testing to compare designs. A site that looks like it's designed in the 90s is probably highly attractive for many users. This "M

I wonder if they've done some testing to compare designs. A site that looks like it's designed in the 90s is probably highly attractive for many users. This "Mail A Letter Online" site, if compared to a 2019-looking snazzy SPA "smail.io" Bootstrap site and mobile app, probably wouldn't do as well for some audiences. But if their target demographic likes this style better, then this site is what they should be using. Also, nothing prevents them from also starting up Photoshop and designing a snazzier sister site that's fulfilled through the same physical service.