In this interview, Vaughn said "Social normalization of deviance means that people within the organization become so much accustomed to a deviant behavior that

In this interview, Vaughn said "Social normalization of deviance means that people within the organization become so much accustomed to a deviant behavior that they don't consider it as deviant, despite the fact that they far exceed their own rules for the elementary safety", which seems to me to be pretty close to how people in healthcare and aviation are using it. http://www.consultingnewsline.com/Info/Vie%20du%20Conseil/Le%20Consultant%20du%20mois/Diane%20Vaughan%20(English).html http://www.consultingnewsline.com/Info/Vie%20du%20Conseil/Le...