4 ms·

First off, the history is NOT purged. It's just not searchable beyond 10,000 messages. Pay for a month (if you can afford it!) and you'll see the entire history

• nickjj 7y ago
  Interesting. When I goto Slack's pricing page it shows me $15 / month per user (monthly, not annual). But if I goto the same page when logged out then it shows me $6.67 / month. I'm a part of Slack for some large communities (not by choice but because it's where the organization wants to be), and every few months all of my private message history disappears and it tells me something about upgrading. It's not searchable, but it's also not in the back log either. It's 100% removed from the UI. To me, that's not a good user experience, where you wake up one day and all of your important chat history is unavailable. It's even worse that it's still available but behind a paywall. So they hold your data hostage unless you pay that 1 month of fees. It's not about not being able to afford it. If you have a large community with 8,000 people, are you really going to spend $53,000+ to get your private messages which you only have access to for 1 month? Not even big companies with 100 million of funding have the paid plan. It might as well be purged even though technically it's not.