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Tbh it sounds like he never understood his customers. He should work on a product he is the customer of instead of looking at competition and worry about their
by testmasterflex 7y ago
Tbh it sounds like he never understood his customers. He should work on a product he is the customer of instead of looking at competition and worry about their features.
- JamesBarney 7y agoOr just spent more time taking to customers and less time innovating.
- inetknght 7y agoSpending more time talking to customers is usually good. But at the end of the day, talking to customers isn't a sure way to understand their needs.
- omarchowdhury 7y agoGiving a customer a base product and understanding their needs in practice is the way to go.