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I feel like search engine indexing is a feature that should be covered by mailing lists or a forum, not chat. I don’t think that finding a years-old chat log pr
by snazz 8y ago
I feel like search engine indexing is a feature that should be covered by mailing lists or a forum, not chat. I don’t think that finding a years-old chat log provides nearly as much useful context for solving an issue as longer-form communication.
- TheSwordsman 8y agoIf the full conversation is retained what's the functional difference?
- snazz 8y agoFrom what I’ve seen (with grains of salt and whatnot): Chat is an inherently transient medium. Being a participant in the conversation can be important and you can’t really reference a conversation you had on May 6th 2007 and expect to have people willing to continue it with you. On the other hand, you can resurrect an email or forum thread if you weren’t there in the first place and expect that it will continue to be replied to.