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Customers furious over days-long outage at A2 Hosting

33 points by quickthrower2 8y ago

quickthrower2 8y ago
I have some non critical stuff hosted with these people and it’s the push I need to move everything over to netlify. I trust them more and philosophically, with static hosting I can nimbly move house when I need to.
- rahimnathwani 8y ago
  As long as you have short DNS TTL and don't use the same provider for DNS and hosting.
  - quickthrower2 8y ago
    Absolutely. These things I have.
tyingq 8y ago
"But I'm pretty sure about what happened. I was in a meeting with a customer, and we saw (yes, I've got witness) all my files (from my ftp area) were renamed to .lock and a message stating the area was attacked and encrypted." Interesting. I assume it's managed Windows hosting? Wouldn't really be A2's problem if not.
- mediocrejoker 8y ago
  This is pure speculation on my part but there was a serious windows hypervisor bug patched in January, CVE-2019-0551
TheSpiciestDev 8y ago
> That's why they didn't call themselves 'A1' Hosting Ha!.. the Register's readers have some good banter!
deleted 8y ago
[deleted]
deepakhameed 8y ago
After 8 days of offline server. Now just server online. Still i am facing problems with a2 hosting. More than 1 month of data is lost. What a bad service. My friend recommended me to move to asphostportal. Is it good decision?
- quickthrower2 8y ago
  It's hard to tell with cheapo shared hosting providers. Whoever you pick make sure: 1. You pay month to month (unless you want to take the risk of wasting money if they go down) 2. You register your domain with someone else who is reputable, and set up DNS with a small TTL e.g. 5 minutes so you can switch out quickly if you need to to another hosting provider. 3. Backup all your databases and files after each change.
- cucatrap 8y ago
  Yes, Asphostportal is good option to use. I have few clients that using their service. Maybe they are not big like Godaddy or EIG providers, but they really focus on their customers. Very good and offer reliable windows hosting solution. Price is also cheap

33 points by quickthrower2 8y ago

I have some non critical stuff hosted with these people and it’s the push I need to move everything over to netlify. I trust them more and philosophically, with static hosting I can nimbly move house when I need to.

rahimnathwani 8y ago
As long as you have short DNS TTL and don't use the same provider for DNS and hosting.
- quickthrower2 8y ago
  Absolutely. These things I have.

tyingq 8y ago

"But I'm pretty sure about what happened. I was in a meeting with a customer, and we saw (yes, I've got witness) all my files (from my ftp area) were renamed to .lock and a message stating the area was attacked and encrypted." Interesting. I assume it's managed Windows hosting? Wouldn't really be A2's problem if not.

mediocrejoker 8y ago
This is pure speculation on my part but there was a serious windows hypervisor bug patched in January, CVE-2019-0551

TheSpiciestDev 8y ago

> That's why they didn't call themselves 'A1' Hosting Ha!.. the Register's readers have some good banter!

deleted 8y ago

[deleted]

deepakhameed 8y ago

After 8 days of offline server. Now just server online. Still i am facing problems with a2 hosting. More than 1 month of data is lost. What a bad service. My friend recommended me to move to asphostportal. Is it good decision?

quickthrower2 8y ago
It's hard to tell with cheapo shared hosting providers. Whoever you pick make sure: 1. You pay month to month (unless you want to take the risk of wasting money if they go down) 2. You register your domain with someone else who is reputable, and set up DNS with a small TTL e.g. 5 minutes so you can switch out quickly if you need to to another hosting provider. 3. Backup all your databases and files after each change.
cucatrap 8y ago
Yes, Asphostportal is good option to use. I have few clients that using their service. Maybe they are not big like Godaddy or EIG providers, but they really focus on their customers. Very good and offer reliable windows hosting solution. Price is also cheap