4 ms·
The stickiness comes from the switching costs. We have so many integrations and while setting them up again isn't insurmountable it's a great example of unprodu
by rorykoehler 8y ago
The stickiness comes from the switching costs. We have so many integrations and while setting them up again isn't insurmountable it's a great example of unproductive busy work. Why bother?
- dd36 8y agoBecause you have thousands of employees and it gets expensive. It’s a luxury not a necessity and in leaner times, it’s easy to switch to something equivalent but free.