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Or that terrible customer experiences which are currently "exceptions to the rule" end up becoming the norm at whatever they pay drivers/charge customers... the
by losteric 8y ago
Or that terrible customer experiences which are currently "exceptions to the rule" end up becoming the norm at whatever they pay drivers/charge customers... there are only so many good drivers and customers/contractors burned by bad experiences will not come back to Uber's platform.
- napier 8y agoSee how well Gojek and Grab are eating Uber's lunch across Asia. Better experience and lower costs.
- moltar 8y agoWouldn’t say Grab is a good experience. I find drivers less trained, cars more beat up (less QC). Also drivers can be weird. On two occasions they were trying to sneakily take pics of my wife when she was alone. My wife’s Caucasian. This is in Thailand by the way. The only thing is good (for me) about grab is price. It’s unsustainably cheap, like Uber.
- sephicr 8y agoWhere I live (in Norway) we are quite well accustomed to bad experiences with overpriceed taxis and bad customer services with existing taxi companies (in large operated with immigrant drivers). Uber would give so much more transparency and security for customers that I'm baffled that it has not been allowed yet