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This seems... strange to me. Users are the life and blood of services like Twitter; I would do everything in my power to keep my users happy and protect them f
by alex_c 18y ago
This seems... strange to me. Users are the life and blood of services like Twitter; I would do everything in my power to keep my users happy and protect them from harassment. I'd rather lose one abusive user than many good users.
The lawsuit explanation, especially, seems strange. I know threatening to sue is a common past-time for certain internet users (even though chances are they don't know what they're talking about and couldn't afford it anyway), but has anyone ever successfully sued a service for banning them?
- Hexstream 18y agoI predict those kinds of problems will only get worse and more numerous on Twitter because going easy on assholes and not standing up against them for the benefit of your good users is a great way to send a message that you "want" more of the former and less of the latter. Wait until the word spreads. It won't be pretty.
- raganwald 18y agoThis is exactly what Paul was talking about with respect to Trolls in a public forum. Right or wrong, difficult or easy, it is this simple: if the incentives favour the trolls and disfavour the polite users, the trolls drive the polite users out.