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The US government has promised TurboTax that the IRS will not create a free e-filing service. In exchange, TurboTax will offer its software for free to some low
by cldellow 7y ago
The US government has promised TurboTax that the IRS will not create a free e-filing service. In exchange, TurboTax will offer its software for free to some low-income taxpayers.
The US legislature is considering extending this deal.
In light of that, various organizations are exploring how well the current deal is working. In sum: not very well, because TurboTax uses a variety of dark patterns to make it hard for people who are eligible for free services to discover it.