Look closely at their revenue vs. their losses. They could have been profitable in most years just by not increasing spending - which is entirely possible in t

Look closely at their revenue vs. their losses. They could have been profitable in most years just by not increasing spending - which is entirely possible in their industry. Their expenses aren't really a function of the amount of customers they have. So they consciously chose to not be profitable to grow their business instead (as they stated). It's not like they couldn't be profitable if they wanted to. Their business actually looks to be in an amazing shape.