I disagree. Back then, people had a generally positive opinion about tech companies, Facebook and Twitter being held as examples of catalysts for democratic pro

I disagree. Back then, people had a generally positive opinion about tech companies, Facebook and Twitter being held as examples of catalysts for democratic progress (being active in the Arab Spring, but that went sour later). Tech companies were seen as the victims of government overreach - being forced at metaphorical gunpoint to give up user info without a warrant. While there may have been some criticism of tech companies that supposedly bent over too easily, the primary villain in the Snowden saga was the NSA, secret courts, and other government agencies carrying out mass surveillance. I think that's a big contrast to the situation today, where people are being called on to uninstall Facebook and Uber. YouTube, Twitter, and Patreon are criticized for uneven enforcement of their content policy (e.g. "learn to code" being a ban-worthy offense when directed to a journalist but not to others) and some countries are outright blocking social media platforms.