Why start with consumers? Surely there are narrower goals to go for first (eg retail), nail them and then expand into consumer (super wealthy luxury first and

Why start with consumers? Surely there are narrower goals to go for first (eg retail), nail them and then expand into consumer (super wealthy luxury first and work down) Retail would be much easier to make a case for this: it could be shared across a whole store, the items would be known and someone could configure it company wide. Pricing the savings would also be simpler than for consumers, who either have to want it for their own convenience or have this service offered by existing on-site competitors mentioned by others already (cleaners, housekeepers etc)