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We use proton for our business mail (small startup < 10 people). The app itself, and web interface are great. However i wish they'd stop dicking around with cry
by morrbo 7y ago
We use proton for our business mail (small startup < 10 people). The app itself, and web interface are great. However i wish they'd stop dicking around with crypto and actually start working on some features that are outright required for businesses to operate (mail flow rules, signatures using html, group setting/enforcing of signatures, 2fa, password policy, tagging mail as outside of the org/inserting headers, making bridge better).
The idea is great, works well, and we support it as best we can. However they REALLY need to step up their game in terms of making it easy to manage as opposed to just "moar security!". I put in tickets for each of the aforementioned pain points 6 months ago, and heard nothing back really. I doubt the developers ever got to see them. If they want more money and more users, which i'm sure they do, they need to really step up their game in terms of group management and onboarding.
- arosier 7y agoHey, I work with ProtonMail. Sorry you haven't heard back from support. Would you mind sending the feedback to enterprise@protonmail.com? We're actively working on getting most of the mentioned features out the door, but would love to get some specifics from you. In case I don't hear from you, HTML Signatures are live. Thanks!
- morrbo 7y agoWill email later thanks for letting me know this. The specifics I was getting at was being able to paste a raw html signature or set a signature for a group of people. You can use html in signatures but you're limited to using you tinymce editor. It does, however, work and save properly if you edit the source of the page and then save it...so I can't see why I can't just paste in my html as is? Anyway, sorry for having a bit of a rant here. I'll forward the specific tickets etc. I sent later today. Cheers