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I've had on multiple occasions gone into a dealership and had them tell me that they have the car i'm asking about, but that I don't want that car, and that I w

I've had on multiple occasions gone into a dealership and had them tell me that they have the car i'm asking about, but that I don't want that car, and that I want this other car instead. I went into nissan to look at the Juke a while back, the asshole wouldn't even let me look at it until I literally started leaving. He just kept pressing the Rogue saying that I'd like it a lot more... Then when he finally took me to it, it was still wrapped in plastic and they said they couldn't do a test drive. Another time I went to go look at the Chevy Bolt when it first came out, they said they had a few in stock, but they would not stop trying to get me to test drive a Malibu instead. They kept pushing how it was a better car, how it was cheaper, how it would go further, how it looks better. Eventually they let me test drive the Bolt, but the whole time the guy just kept pointing out how all the features in the car were also in the Malibu. It just left such a shitty taste in my mouth. I literally went in there asking about a single model of car each time, and it seemed like they did everything they could to actively sabotage my ability to buy it.

dagw 8y ago
I went in to dealer, money in hand, to buy a specific car I knew they had in stock and that I'd already picked out. The salesman then proceeded to convince me that I actually wanted this other model which would be much better for me. Fine you've convinced me, how much for that other car. Salesman comes back a couple of minutes later and sheepishly admits they don't actually have that car in stock and won't be getting any for 4-6 weeks. I walk out without buying a car.
dmix 8y ago
This is why online car shopping needs to be a thing. I experienced the exact same thing. I'm a highly informed customer who knew every car I wanted to see but almost every sales guy ignored that fact, besides at a Honda location. Which isn't surprising that I ended up with a Honda. I would have bought it online if I could and it's very possible I wouldn't have ended up with a Honda, that has to play a role in each company's auto sales.
- Klathmon 8y ago
  Same here, I ended up going into an Audi dealer after the Bolt fiasco, and it was a night and day difference. When I asked a question about a car, they answered it happily! When I wanted to look at a car, they took me to a few. When I wanted to test drive one, they pulled up their inventory of cars and asked what one I want to test drive. No "you don't want that", no "we are trying to keep the miles down on that one", no condescending talk about how some other car is probably more in my range. And unsurprisingly I ended up getting an Audi! It's one of the big reasons why I think the whole "online sales" thing is perfect with Tesla. They have showrooms in many places where those who want to look at and ask questions about the cars can go, and when you actually want to buy, you buy it like something off amazon, and it gets delivered when ready.
- alexhutcheson 8y ago
  The Costco Auto Program is worth checking out: https://www.costcoauto.com https://www.costcoauto.com You can pick the car and get pre-negotiated pricing online. You still have to go to the dealer to actually pick it up, but you don't need to be "sold to", negotiate the price, etc. The people I know who have used it have gotten excellent prices, but it's always worth comparing to the estimates from Consumer Reports or other sources.
  - dmix 8y ago
    Good to know. I used https://www.unhaggle.com https://www.unhaggle.com to find out the MRSP of the car and saved about $2k from the list price, basically the lowest price the dealer could offer. It's basically a lead-gen system for dealerships which I discovered after my experience mentioned above. The dealer was very welcoming with us using it and said it was getting more common.

dagw 8y ago

I went in to dealer, money in hand, to buy a specific car I knew they had in stock and that I'd already picked out. The salesman then proceeded to convince me that I actually wanted this other model which would be much better for me. Fine you've convinced me, how much for that other car. Salesman comes back a couple of minutes later and sheepishly admits they don't actually have that car in stock and won't be getting any for 4-6 weeks. I walk out without buying a car.

dmix 8y ago

This is why online car shopping needs to be a thing. I experienced the exact same thing. I'm a highly informed customer who knew every car I wanted to see but almost every sales guy ignored that fact, besides at a Honda location. Which isn't surprising that I ended up with a Honda. I would have bought it online if I could and it's very possible I wouldn't have ended up with a Honda, that has to play a role in each company's auto sales.

Klathmon 8y ago
Same here, I ended up going into an Audi dealer after the Bolt fiasco, and it was a night and day difference. When I asked a question about a car, they answered it happily! When I wanted to look at a car, they took me to a few. When I wanted to test drive one, they pulled up their inventory of cars and asked what one I want to test drive. No "you don't want that", no "we are trying to keep the miles down on that one", no condescending talk about how some other car is probably more in my range. And unsurprisingly I ended up getting an Audi! It's one of the big reasons why I think the whole "online sales" thing is perfect with Tesla. They have showrooms in many places where those who want to look at and ask questions about the cars can go, and when you actually want to buy, you buy it like something off amazon, and it gets delivered when ready.
alexhutcheson 8y ago
The Costco Auto Program is worth checking out: https://www.costcoauto.com https://www.costcoauto.com You can pick the car and get pre-negotiated pricing online. You still have to go to the dealer to actually pick it up, but you don't need to be "sold to", negotiate the price, etc. The people I know who have used it have gotten excellent prices, but it's always worth comparing to the estimates from Consumer Reports or other sources.
- dmix 8y ago
  Good to know. I used https://www.unhaggle.com https://www.unhaggle.com to find out the MRSP of the car and saved about $2k from the list price, basically the lowest price the dealer could offer. It's basically a lead-gen system for dealerships which I discovered after my experience mentioned above. The dealer was very welcoming with us using it and said it was getting more common.