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There’s two separate passwords. If you reset your encryption password it’s supposed to make all prior received mail unreadable. Was this the case for you?
by tristor 8y ago
There’s two separate passwords. If you reset your encryption password it’s supposed to make all prior received mail unreadable. Was this the case for you?
- Abishek_Muthian 8y agoCorrect, existing emails become inaccessible when the mailbox is reset. Can be recovered though, if there's a backup & the original decryption password is found again.
- dontbenebby 8y agoBut is your threat model someone reading your old email? For most people the big risk is that their email can be leveraged to gain access to banks, social media etc through password resets.
- Abishek_Muthian 8y agoI agree, access to other accounts is of greater threat. When I created this account, I wanted to build upon the premise of privacy of proton mail & so I created using VPN, with no personal link whatsoever (hence no recovery email). Unfortunately when my decryption password failed, I had no means of recovery until I attempted to talk through support successfully.
- dontbenebby 8y agoHm. I once had an issue with a decryption password failing despite using a manager (not on Protonmail) It ended up being that a trailing newline got added. It's a long shot but worth looking into...