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> I think the equivalent of automobile Lemon Law should apply: consumer is entitled to a permanent fix, manufacturer is entitled to three attempts to do so with
by rolleiflex 8y ago
> I think the equivalent of automobile Lemon Law should apply: consumer is entitled to a permanent fix, manufacturer is entitled to three attempts to do so within 90 days; if it's still not working or subsequently fails, the consumer is entitled to a 100% refund.
This is indeed the law in many European countries, at least it is in Turkey, which sources its jurisprudence largely from there. I have successfully used this in TR against a Toshiba laptop (motherboard issue) circa 2004 as barely a high-school kid, much to the chagrin of the distributor's legal team lead. In the end they paid the retail amount in full, though it took a bit of time.