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https://www.yelp.co.uk/support/contact/questions?src_article_id=000005271 https://www.yelp.co.uk/support/contact/questions?src_article... yelp support will rem

https://www.yelp.co.uk/support/contact/questions?src_article_id=000005271 https://www.yelp.co.uk/support/contact/questions?src_article... yelp support will remove their business from their listings. in the short term i would immediately start grabbing anything related to their domain(social pages,emails etc) too so you can atleast retain some business that way. easiest way would probably be to boost your SEO and do everything to make your site look more "legit". right now it looks like you've just used some sort of website template. i'd put some work in to customize your website and strengthen your brand identity

tempestn 8y ago
We did report their fake review page to Yelp. Retaining business isn't the issue; we've very well established and have a known brand in the automotive enthusiast community. We've been around for over a decade now. The main issue is that these guys are using our brand to scam people out of their money, and we want to put a stop to that. As far as putting more work into our site, we do have a small, dedicated team of developers and do put quite a bit of work into it. The site has gone through a number of design updates over the years, the most recent major overhaul being three or four years ago, but we're continuously developing features and making incremental improvements. Yours is the first feedback I recall that it looks like a generic template, so I would hazard that that isn't a uniformly held opinion, but design is of course subjective. If you have any specific thoughts on how the UI could be improved, we're always open to feedback!
- kkarakk 8y ago
  oh it was just your color design that made me think template driven design. so much blue for no reason.