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No, people who Amazon trust to have access to voice information also have access to other information by default and automatically with no extra work.
by noja 8y ago
No, people who Amazon trust to have access to voice information also have access to other information by default and automatically with no extra work.
- WillPostForFood 8y agoYou have to have an amazon account to use Alexa, so you've already established a relationship with Amazon that would include your name, email address, IP address(location).
- dx87 8y agoThat doesn't matter, restricting information that employees can access is Security 101. I can't view restricted company information that I don't need for my job, likewise people transcribing Alexa voice commands don't need the home address of the voices they are transcribing. Just because you give Amazon your address for shipping and billing information doesn't mean you want to give John and Jane on the Alexa QA team your home address.
- milkytron 8y agoIt is security 101, the sad part is how bad companies fail at this. I worked a company with over a trillion dollars in assets that had hundreds of “highly confidential” (their own words for classification) that were available to anyone on the network. I took all the appropriate courses of action to report, no action on their end. Reported it to the teams responsible and offered a solution, no action. I debated blowing a whistle and making an example, but I didn’t feel like I’d be safe. This post even makes me paranoid.
- rmc 8y agoI'm pretty sure credit card details aren't shared to all Amazon employees.
- locations 8y agoIP address is by no means an assurance of current, accurate physical location. In the sense that country and state or province might be close enough, it's certainly not accurate enough to nail down county, or zip code level accuracy with more than a coin flip's reliability. Some IP addresses are well known, and bound to physical locations like places of business, retail store fronts, starbucks wi-fi, but that's not really the purview of home assistants, when discussing the meat of these services and their intentions.
- notatoad 8y agoWhat evidence do you have that Amazon intended to trust these people with only voice information and not location?
- gatherhunterer 8y agoEmployees blew the whistle, it’s the entire point of the article. > While there’s no indication Amazon employees with access to the data have attempted to track down individual users, two members of the Alexa team expressed concern to Bloomberg that Amazon was granting unnecessarily broad access to customer data that would make it easy to identify a device’s owner.