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I have the new MBP 2018 with touchbar. I’ve gone to the store 4 times already, I am scheduled next week to return to the store for the same display issues as we

• gnicholas 7y ago
  >I purchased the extended Apple Care and will probably be left hanging when the 3 year mark comes around. If they extend the program to include this model, you might get 4 years instead of 3. But yeah, the resale value for these machines is going to be terrible. A laptop that might be worth $1k fully-functioning is worth at most $300 if there’s a 60% chance that it will need at least one keyboard repair that costs $700. There’s the monetary cost, the hassle, and the adverse selection problem (that people who are selling their computers are more likely to be in the 60% that had problems, since if it’s working fine you wouldn’t be as likely to sell). Ultimately these machines will probably end up being purchased for use as desktop machines, exclusively used with external keyboards.
  • jdsully 7y ago
    The expected value with your numbers is $580. You are only pricing the case of the $700 repair, not the 30% chance you get a fully functional machine.
    • gnicholas 7y ago
      Not if you factor in the adverse selection problem, or the time spent getting it fixed!
      • whatsapppppp 7y ago
        yes, the time spent getting it fixed