That is a highly naive statement to make. Per the parent comment, look at Wells Fargo as another example. They've been caught massively stealing from their cuso

That is a highly naive statement to make. Per the parent comment, look at Wells Fargo as another example. They've been caught massively stealing from their cusomters multiple times, yet each time they come back with the same boilerplate mea culpa. Sokoloff is absoutely right, these companies are mostly concerned with getting back to status quo; they care about customer 'trust' only as far as it negatively impacts their bottom line.