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> you mean "click on the seat map" The seat map is presented at check-in, after you buy the ticket. But you can see the plane model also before purchase by go
by close04 8y ago
> you mean "click on the seat map"
The seat map is presented at check-in, after you buy the ticket.
But you can see the plane model also before purchase by googling the flight number or by digging into the flight details on the purchase page. Both are things that most passengers won't do.
And in the end you're still at the mercy of the company which can decide to change the plane at any time until the boarding starts.
> That's a level of chaos for airline operations that is unheard of in the industry
I seriously doubt it. They happened with most major European airlines. Unless the implication is that EU airlines provide a much lower level of service then at most we can attribute it to bad luck.
- sokoloff 8y ago> The seat map is presented at check-in, after you buy the ticket. How do you usually buy tickets? I am offered a seat map before booking on every carrier I checked (except Southwest who doesn't issue seat assignment).
- close04 8y agoIt's different in Europe I guess. As far back as I can remember you buy the ticket whenever and check-in at the counter or online 24h before the flight to pick a seat. But this won't help even when the airline gives you information about the plane used (not buried in menus, not hidden by services they try to sell you, etc.) if on the day of the flight they switch. And if the price is indeed dragged down by the choice of plane then you can bet the info will disappear completely and/or plane switching will happen as a rule, not an exception. Can you honestly underestimate an airline's willingness to squeeze money from passengers?