This is the result of our current climate of corporate deregulation. If consumer protection agencies had any teeth at all, they would have rules against automa

This is the result of our current climate of corporate deregulation. If consumer protection agencies had any teeth at all, they would have rules against automatic charging of customers for services that are never provided. They would have rules about refunding money paid for services that were never provided. This is the dystopia the west hath wrought. Bell is really just following the terms of service here. She should just initiate a charge back with her credit card company and let the two corporations battled it out.