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Totally agree. Look at the responses on the Github blog after they explain outages. Transparency builds loyalty instead of frustration.
by michaeldwan 16y ago
Totally agree. Look at the responses on the Github blog after they explain outages. Transparency builds loyalty instead of frustration.
- ceejayoz 16y agoIn fairness, Github's complete transparency is likely to be understood by Githubbers. A technical explanation from Tumblr is far more likely to be met with "so what, where are my cat macros?" than Github's explanations are.
- cmelbye 16y agoKeyword is "after". GitHub's staff doesn't spend time writing up a post mortem while the site is still down.