> Because they obviously had video of the real thief and there is no excuse that they could not have compared the results of the two before notifying the police

> Because they obviously had video of the real thief and there is no excuse that they could not have compared the results of the two before notifying the police That isn't Apple's job to do at all. It's for the police to do. They had a no picture ID and video and they gave BOTH to the police. Apple's job is done. The police failed to follow up properly.