I agree, they've done a bang-up job pivoting the company towards driving traffic towards their cloud services. That said, they spent so many decades driving to

I agree, they've done a bang-up job pivoting the company towards driving traffic towards their cloud services. That said, they spent so many decades driving towards desktop OS sales that plenty of ruts and lane barriers remain. Those things were designed for lockin in terms of APIs, file formats, and with no interest in portability. Now, they're eroding but still enough to be a major irritant. Eg, good luck using Teams to have an actual meeting cross platform. Eg, dotnet has made progress but portability is still painful.