At least according to what I read in http://emdashes.com/2010/12/more-on-martin-and-solomon-and.php http://emdashes.com/2010/12/more-on-martin-and-solomon-and.p

At least according to what I read in http://emdashes.com/2010/12/more-on-martin-and-solomon-and.php http://emdashes.com/2010/12/more-on-martin-and-solomon-and.p... (which ndaiger linked to earlier), the audience was really not happy about what they saw. This does not mean that they should not improve their method of getting feedback from the audiences, of course. For example, they might have a staff person report how happy the audience seemed to be, and try to correct for the statistical effect that complainers are more vocal than happy people. Assuming, of course, that it matters whether you have a happy audience. Maybe that is not the only objective, in which case, say, the artistic value should be also considered. But even then, it is important not to leave the audience dissatisfied.