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I'd also value this, either as described or even simply public access to resident-reported issues (that the resident didn't mark as private). Seattle uses a one
by troydavis 8y ago
I'd also value this, either as described or even simply public access to resident-reported issues (that the resident didn't mark as private). Seattle uses a one-way issue reporting system without public access or input, and often without followup to the requestor. There's also an app for opening tickets: https://www.seattle.gov/customer-service-bureau/find-it-fix-it-mobile-app https://www.seattle.gov/customer-service-bureau/find-it-fix-...
The backend is hosted by Motorola Solutions (https://www.motorolasolutions.com/ https://www.motorolasolutions.com/).
To obtain ticket information, one person submitted a public disclosure request: https://twitter.com/Andres4Seattle/status/1116789325792858112 https://twitter.com/Andres4Seattle/status/111678932579285811.... In the process, he learned that it "is proprietary and for reasons that I never got answered the Motorola backend can't make the data public."