4 ms·
Ask HN: How do you handle cancellations?
If you own a Saas company or similar product, how do you currently handle cancellations by users?
Do they have to contact you? By email? Phone? Chat?
Do you offer a Cancel button?
What best practices have you seen?
- cimmanom 7y agoFwiw, law in California requires allowing users to cancel subscriptions via the same medium they used to sign up.