I had the same experience. They hold your previous years' filings hostage for some fee. While I admit it was my fault for not having my previous 1040 handy at t

I had the same experience. They hold your previous years' filings hostage for some fee. While I admit it was my fault for not having my previous 1040 handy at the time (It was somewhere "safe" and mildly inconvenient) this practice surprised me.