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> I'm surprised at how big Zoom became. Video conferencing is a competitive market and other players in the space were spending a lot on sales to get all the bi
by dba7dba 7y ago
> I'm surprised at how big Zoom became. Video conferencing is a competitive market and other players in the space were spending a lot on sales to get all the big clients.
Focus on sales is what doomed other video conferencing. Sales in such context usually means they focused on convuncing some exec to buy the product, who inevitably used it personally not that much.
Zoom seems to have focused on tech and end user experience.
- z2 7y agoTotally agree on experience--hardware competitors were $3000+ systems with terrible interfaces resembling DVRs from the late 90's. It seemed for corporate conferencing, the competition was sort of diffuse, with many being rigid and expensive hardware sets from Cisco, Polycom, and not just Skype/Bluejeans/Google Hangouts. Zoom had great value, they took advantage of existing tech so that companies could set up reliable conferencing gear for a fraction of the cost, using a cheap PC, an iPad for the remote, a Bluetooth speaker, and a generic webcam.