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Your customers require perfection? You've got tough customers, then. I assume they refuse to pay maintenance/support fees on principle...
by michael_dorfman 18y ago
Your customers require perfection? You've got tough customers, then. I assume they refuse to pay maintenance/support fees on principle...
- edw519 18y agoI don't think they're tough. They just treat IT like anything else they spend their money on. To them, maintenance/support is for changes they want, not for fixing bugs that should have never been there in the first place. Less than 5% is for that.
- michael_dorfman 18y agoWow. I can't think of anything I've spent my money on recently that has been perfect, software or otherwise.