> “There’s people who don’t want change. They like the schools the way they are,” she said. “The same people who don’t like Summit have been the sort of vocal o

> “There’s people who don’t want change. They like the schools the way they are,” she said. “The same people who don’t like Summit have been the sort of vocal opposition to change throughout the process.” It makes sense that the company would respond this way: those who oppose them aren't customers, just the people forced to use the product.