4 ms·

To play devil's advocate, I've fully adjusted to the butterfly keyboard design and find the travel of the older keys excessive and unnecessary work for my finge

To play devil's advocate, I've fully adjusted to the butterfly keyboard design and find the travel of the older keys excessive and unnecessary work for my fingers. All my colleagues type 8hr+ a day on the butterfly keyboard without complaints. While I have experienced the annoyance of debris getting caught underneath keys, it seems like a problem of refinement of the design rather than tossing it out entirely, as many seem to be advocating. I'm not sure articles like these are indicative of general sentiment towards the design. People enjoying the keyboard have no reason to comment about it, because having an opinion that you enjoy the status quo isn't interesting or worth sharing.

wingworks 8y ago
I have a 2017 MBP and a few months in keys started to fail, I eventually got it repaired by 2 AASP, but had a TERRIBLE experience with Apple support (first repair agent they told me to send it to I later found out was known to be terrible and ended up breaking more than fixing on my laptop, I did my own research then and found a good AASP to get the first AASP work fixed). All in all, it took over half a year to get it all fixed. I rarely have a need to go to Apple to get things fixed but this one incident really soured my view of Apple support. Having said all that, since then the replaced keyboard has worked without fault since, so they must have put in a slightly refined one.
makecheck 8y ago
They can’t just “refine” it if their 3rd iteration still has problems and it’s been years. They would have been better off reverting. And honestly, I’m not sure I will trust them if they get up on stage again with another “all new” design. I want them to basically say “we went back to exactly the same design as our 2013 laptops”.
- stevewodil 8y ago
  The next generation keyboard (I'm guessing) will be a sealed set of raised keys that uses the taptic engine to simulate a keypress, similar to how the touchpads on MacBooks work now. This will be a good change because not only will it fix the issues of dust and crumbs and outright key failure, but it could also provide some protection against small spills onto the keyboard. I just purchased a 2018 MacBook Pro and I actually kind of enjoy using the keyboard, but I'm worried about keyboard failures in the future, and on a $2500 laptop I shouldn't have to worry about that. I'm considering returning it and waiting for a 2019 model with a redesigned keyboard, but I haven't completely decided yet...and it's possible that Apple will just refresh the 2019 MacBooks with new processors, and not address the keyboard issues this year.

wingworks 8y ago

I have a 2017 MBP and a few months in keys started to fail, I eventually got it repaired by 2 AASP, but had a TERRIBLE experience with Apple support (first repair agent they told me to send it to I later found out was known to be terrible and ended up breaking more than fixing on my laptop, I did my own research then and found a good AASP to get the first AASP work fixed). All in all, it took over half a year to get it all fixed. I rarely have a need to go to Apple to get things fixed but this one incident really soured my view of Apple support. Having said all that, since then the replaced keyboard has worked without fault since, so they must have put in a slightly refined one.

makecheck 8y ago

They can’t just “refine” it if their 3rd iteration still has problems and it’s been years. They would have been better off reverting. And honestly, I’m not sure I will trust them if they get up on stage again with another “all new” design. I want them to basically say “we went back to exactly the same design as our 2013 laptops”.

stevewodil 8y ago
The next generation keyboard (I'm guessing) will be a sealed set of raised keys that uses the taptic engine to simulate a keypress, similar to how the touchpads on MacBooks work now. This will be a good change because not only will it fix the issues of dust and crumbs and outright key failure, but it could also provide some protection against small spills onto the keyboard. I just purchased a 2018 MacBook Pro and I actually kind of enjoy using the keyboard, but I'm worried about keyboard failures in the future, and on a $2500 laptop I shouldn't have to worry about that. I'm considering returning it and waiting for a 2019 model with a redesigned keyboard, but I haven't completely decided yet...and it's possible that Apple will just refresh the 2019 MacBooks with new processors, and not address the keyboard issues this year.